How to remove Geneve ransomware (+ Decrypt Files)

Delete Geneve ransomware from system

Geneve ransomware is a kind of malware infection that comes from ransomware family. After successful penetration, it encrypts all stored files as well as data by using AES-256+RSA-2048 algorithm. As a result, accessing even single files becomes impossible for users. It can lock all types of files such as videos, audios, documents, excel, images and many others. As soon as all your files got encrypted, it will add its own malicious extension to the end of every encrypted filenames.

Whenever you try to access any of your files, it will ask you to pay ransom fess to get those files back. After that, it will also leave ransom note on users desktop in order to describe the instructions about the encryption and demand ransom in return for the decoder. If you copy more files on your device or download from the internet then they will encrypted too. Remember that all these illegal activities are performed by the ransomware developers.

The created note informs users that all their files are encrypted and in order to restore it users are instructed to contact cyber criminals who are behind this infection and ask for decryption key. Once contacted, they will ask you to pay $400 ransom for the decryption key. Users are also warned to pay money on the given time otherwise the price will be doubled and then they have to pay $800 to them.

Furthermore, users are also offered free decryption test of one encrypted files, the size of file is less than 5mb as well as does not contain any personal information. This perilous ransomware infection is mainly aimed to extort ransom money from users. So, users are highly advised not to pay money to the people behind this malware and delete Geneve ransomware completely in order to decrypt your files. To remove it, use automatic removal tool that will save your time.

Threat summary

Name: Geneve ransomware

Threat Type: Ransomware, Crypto Virus, Files locker

Encrypted Files Extension: .geneve

Ransom Demanding Message: not mentioned

Ransom Amount: $800-$400 (usually in Bitcoin)

Distribution methods: Infected email attachments (macros), torrent websites, malicious ads, payload Trojans and so on.

Symptoms: The Geneve ransomware will encrypt your files by appending unusual extension and makes it totally inaccessible for the users.

Damage: all available files are encoded and cannot be accessed without decryption key. Other dubious malware infections can be installed into the system along with ransomware.

File recovery: Choose your own created backup saved on external locations or choose some alternative file recovery methods.

Removal: To clean system against malicious files, we suggest you to use some reliable removal process.

How to remove Geneve ransomware and recover files?

In order to get back all encrypted files, users are suggested not to pay certain amount of money to the cyber criminals. Once money will receive to them, they start ignoring victims and due to this users can lose their files and money as well. The only way to decrypt all store files users are recommended to remove Geneve ransomware soon from the computer. After finished this process, you can easily restore all data and file by using existing backup. In case, backup files are not found, the last option is to use data recovery tool that has programming logics and strong scanning algorithms.

Distribution methods:

Basically, Geneve ransomware gets install into the system via the spam email attachments which contains malicious files. Such types of file often send by the cyber criminal with the aim to opening them. Thus, opening such files cause installation of lots of infections. Despite this, your PC could also get infected by this malware via suspicious websites, shareware, bundled free programs, cracked software, malicious links, porn or torrent websites and peer to peer file sharing. So, users are instructed not to use these vicious sources for performing any kind of online activities.

Remove Geneve ransomware

In order to keep machine safe and secure from ransomware infection, you are advised to remove Geneve ransomware and all infiltrated malware as soon as possible from the computer. Despite this, some more removal instructions have been described below under this article by using both automatic as well as manual process.

Text presented in the created ransom note:

Your files are encrypted The price will be doubled on August 30, 2020 01:41:45
How to decrypt your files?
You need to buy a decryptor. Decryptor – is a software which we create for each client separately, it contains unique private key to recover client’s files.
This is a business for us and we work honestly. If we do not do our work and liabilities – no one will cooperate with us.
Current price: $400 ≈ 0.03466305 BTC
Next price: $800 ≈ 0.06932609 BTC
How to buy decryptor?
Send us an email to:
[email protected]
[email protected]
In subject line of your message write your personal ID:
Create a Bitcoin Wallet (we recommend
Buy the necessary amount of Bitcoins. Current amount for buying is
Send amount to the address that you receive when write to us
Download decryptor from the email message
* We guarantee that you can decrypt all your files quickly and safely.
Why should I pay?
Why should I pay if there are free decryptors in the internet? So, we have an answer. There are some programs which storage private key on the client machine and it gives a chance for antivirus companies to find it and recover files. We don’t work in this way. Private key storage on our servers and have never been on your machine.
Maybe in-build functionality of Windows “shadow copies” can help you? They could, but we deleted them all.
What about file restore programs? We have cared about it also. There is a cipher utility which populate each sector of your HDD with zero, then with one and then again with zero. It kills chances to restore files from HDD sectors.
What if hack encryption algorithm? We use (AES256 with RSA-2048) algorithm it makes not possible decryption without private key (even NSA can’t hack it).
It means there is no chance to restore your files without our software. If you try, you can lose your files and we will not be able to help you.
What guarantees?
To verify the possibility of the recovery of your files we can decrypt one image file for free.
You can send it by email, the size of image should be less then 5mb.

Do You Suspect Your Computer May Be Infected with ‘Geneve ransomware’ & Other Threats? Scan Your Computer for Threats with SpyHunter

Spyhunter is a powerful malware remediation and protection tool designed to help provide users with in-depth system security analysis, detection and removal of a wide range of threats like Geneve ransomware as well as a one-on-one tech support service.

For more information, read SpyHunter’s EULA, Threat Assessment Criteria, and Privacy Policy. The scanner you download here is free version and is able to scan your system for possible threat’s presence. however, it requires a 48 hour period to remove detected threats without any charge. if you want not to wait for that period, you will have to purchase its licensed version.

(Data Recovery Solution)

The first recommendation is to recover your encrypted data with backup files you have created. In case there is no backup available, try to restore your encrypted data with data recovery tool suggested here.

Recommended methods for Geneve ransomware removal and restore encrypted files

Geneve ransomware is very harmful crypto-malware designed to encrypt all types of files including photos, audios, videos, documents and other files, and make them inaccessible. After encryption process, it spreads the ransom note in each folder of your computer that claims the decryption is possible only when you use its data recovery service. We recommended you to please avoid paying demanded ransom money to them.

In that case, you need to remove Geneve ransomware and all the related components from PCs immediately and then perform data recovery process. Here, we are discussing about both malware removal and data recovery method that could help you to solve your problem. Ransomware removal method will help to find the location of this nasty crypto-malware in your computer and remove them completely while data recovery method will help you to get back your damaged or locked files in your machine. Let’s go for the solution.

Remove Geneve ransomware using “Safe Mode with Networking”

  • Restart your PCs and press “F8” function key multiple times you see the “Advance Boot Options” window
  • Select “Safe Mode with Networking” in the list
  • Now, log in to account with Geneve ransomware infection
  • Open your internet browser and download the legitimate anti-malware software. You can download “SpyHunter” anti-malware software that has the ability to delete all types of malware or spyware from machine.
  • Update the anti-malware software and starts the “Full Scan” operation to remove all programs related to Geneve ransomware from machine.

Remove Geneve ransomware using “Safe Mode with Command Prompt” and “System Restore”

  • Restart your computer and press “F8” function key multiple times until “Windows Advance Options” menu appears

  • Select “Safe Mode with Command Prompt” option in the list

  • Now, type “cd restore” command in command Prompt and hit “Enter” key to execute it

  • After that, type “rstrui.exe” command in command line and hit “Enter” key
  • Once “rstrui.exe” command executed, “System Restore” window will appear
  • Click on “Next” button

  • Choose one of available “Restore Points” and click on “Next”

  • In the confirmation dialog box, click on “Yes” to start “System Restore” process

  • After restoring your computer to previous date, download/install and scan your computer with powerful anti-malware software to eliminate any remaining malicious programs related of Geneve ransomware. You can download the powerful antivirus software via “download link” below

Download Spyhunter Anti-Malware Tool

Restore files encrypted by Geneve ransomware using “Windows Previous Versions” feature

To restore individual files encrypted by Geneve ransomware, follow the steps below:

  • To restore a file, right-click on it and go to “Properties”
  • Select the “Previous Versions” tab
  • If the relevant files has a “Restore Point”, select it and click on “Restore” button

Note: This method is only effective if “System Restore” function was enabled on your Windows operating System. On other hand, some ransomware variants like Geneve ransomware are known to remove “Shadow Volume Copies” of the files. So, we can say that this method may not work for data recovery.

Restore files locked by Geneve ransomware using “Shadow Explorer”

To restore files, you can use “Shadow Explorer” application. This application allows you to browse the “Shadow Copies” created by Windows OS Shadow Copy Service. “Shadow Explorer” helps if you are unable of access the “Shadow Copies” by default especially in “Windows Home Editions”. Note that “Shadow Copies” can directly be accessed only in Business Ultimate and Enterprise versions.

“Shadow Explorer” provides Volume Shadow copy service and other features including retrieve all the variants of files and folders available, allow to access through shadow copies and show available current copies.

Important Note: This data recovery application is designed to decrypt or recover your files from Shadow copies which is created by “Windows Volume Shadow Copies Service”. But when we talk about Geneve ransomware or other harmful ransomware variants, it usually deletes “Shadow volume copies” and any other backup files using malicious tricks. So if System has already been infected with this type of ransomware virus, then you can’t access “Shadow Copies” using this software. Anyway, you can use “Shadow Explorer” if you want and please check if it works.

How to download/install and use “Shadow Explorer” on Windows PCs?

  • Click on “Download” button below to download the “Shadow Explorer” application

Download Shadow Explorer

  • Double-click on “Installer file” or “Downloaded ZIP file” to install this software
  • Once installed, open “Shadow Explorer” as Administrator

  • Now, from the drop down list you can select from one of the available point-in-time Shadow copies

  • You can right-click on any file or folder and export it
  • After that, choose a folder where the files from “Shadow Copies” are saved to

  • In case if a file or folder in the destination folder already exists, “Shadow Explorer” asks for the confirmation before overwriting. Check the box “Do not show this dialog again”, if you don’t want to show this again.
  • There is a button in the settings (File, Settings) to reset this decision

Recovery of files encrypted by Geneve ransomware or similar ransomware

If you are unable to recover your lost files by using “System Restore”, “Windows Previous versions features” and “Shadow Explorer”, then you can go for another data recovery solution. As said earlier in most of the cases, ransomware variants like Geneve ransomware are capable of deleting “Shadow volume copies” created by Windows OS by default. In this case, you can use “Stellar Data Recovery Software”. This powerful data recovery software is designed to recover all files encrypted by Geneve ransomware.

“Stellar Data Recovery Software” is user-friendly software for Windows and Mac OS X based devices that features include RAID and Virtual drive recovery and repairing all types of corrupted files. It works with both non-bootable and encrypted drives. In simple word, we can say that this powerful data recover software does great job.

This powerful recovery software takes less time to recover files locked by Geneve ransomware and support all known files type and custom types can be added with advanced options menu. “Stellar Data Recovery Software” recovers emails, photos, audios, videos, documents and etc from any storage media devices like hard drives, SSD, DVD, USB drives, and others

On other hand, it recovers crucial data from missing or deleted partitions of hard drive volume in just few steps. It generates a preview of search results during scan so you get to see all the recoverable files before recovery. This preview result appears on screen in “Tree-View” and deleted list formats.

How to download/install and use “Stellar Data Recovery Software” on Windows PCs?

  • Click on “Download” button below to download “Stellar Data Recovery Software” in your computer

Download Stellar Data Recovery Software

  • Double-click on “Installer file” to install the application
  • Once installed, open “Stellar Data Recovery Software”
  • Select type of data you want to recover. Option: All Data, Office Documents, Folders, Emails, Audios and Videos. And then click on “Next”

  • Now, select he folder location, drive or volume you want to scan for data and click on “Scan”

  • Wait for the completion. Once done, select the files and click on “Recover” button to save your recover files

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