Remove Jigsaw (Jigsaaw) ransomware from PC

Easy steps to delete Jigsaw (Jigsaaw) ransomware (+ Restore Files)

Jigsaw (Jigsaaw) ransomware is categorized as a ransomware which encrypts file stored on a system and denies access to the affected PC users. Typically, this type of application is designed by the cyber crooks for the sole motive to extort users into paying some sort of money. While encrypting the files, it appends “.Jigsaw” or “.Jigsaaw” extension to the end of affected filenames and makes totally useless. After that, it displays ransom note in pop-up window, change desktop wallpaper with ransom image and drops “HOW TO DECRYPT FILES.txt” on desktop screen.

Ransom Note Instructions: should I believe on it?

The created pop-up window and text file states that users cannot decrypt their files without using decryption tool or software. In order to purchase it, users are advised to pay $800 in BTC. Users are also instructed to contact cyber criminals behind this within 48 hours so that they can be allotted 50% discount. In order to contact them, email address has been provided under the ransom note.

On the other hand, the ransom note on the change desktop wallpaper demands $1000 for decryption tool. According to this, victims are informed to contact Jigsaw (Jigsaaw) ransomware developers within 72 hours to receive 50% discount and pay only $500. Further, it also shows warning message that if payment is not done in the given time then all files will be permanently deleted.

Moreover, victims are also informed to pay money by transferring the equivalent amount of Bitcoin cryptocurrency to their BTC wallet address. In order to gain the trust of users they offered free decryption test for encrypted files. However, this is just a trick to convince users that they have decryption key. Cyber criminals behind this are not trustable. You can’t say that they will provide the decryptors even if the payment is done.

Threat summary

Name: Jigsaw (Jigsaaw) ransomware

Type: File-lockers, Ransomware

Extension used: .Jigsaw or .jigsaaw

Short Description: The ransomware encrypts files on your computer system and demands a ransom to be paid to allegedly recover them.

Symptoms: Personal files are locked and marked with extension. Desktop wallpaper is replaced. Ransom note created on the desktop.

Ransom amount: $1000/$500 or $800/$400

Email used: [email protected]

Ransom note: wallpaper, pop-up window and HOW TO DECRYPT FILES.txt 

Distribution methods: infected email attachments, software bundling, spam emails, porn or torrent sites and many more.

Damage: All files are encoded and cannot be decrypted without paying ransom money. Other additional malware infection gets installed into your device together with ransomware infections.

Removal: To remove Jigsaw (Jigsaaw) ransomware, we recommend our users to use some reliable removal processes that are discussed below under this article.

Distribution methods of Jigsaw (Jigsaaw) ransomware:

The Jigsaw (Jigsaaw) ransomware is distributed via various methods including fake software cracks, Trojans, email spam campaign and unofficial download sources. Trojans are a type of virus that creates chain for other malicious malware attack. Unwanted official sources such as hacked hosted websites, freeware downloader etc present some legit software from suspicious links that lead manual download and installation of malware. Software updater trick user into downloading and installing malware by making them believe that their system has some outdated software. Spam campaign present some spam emails attaching with links, additionally payloads which initiates malicious scripts of the ransomware once users click on it.

Remove Jigsaw (Jigsaaw) ransomware

Both manual as well as automatic guides are provided for you. According to researcher, automatic guide requires lesser time to complete ransomware removal process. While doing so, you must install some reputable antivirus tool such as Spyhunter and remove Jigsaw (Jigsaaw) ransomware from the computer easily and effectively. After that you can easily recover your files using existing backup (if created earlier and placed at different locations). In case, backup files are not found, in that situation you can recover your files using data recovery tool.

Text presented in Jigsaw (Jigsaaw) ransomware’s ransom note:

Don’t worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
Price of private key and decrypt software is $1000.
Discount 50% available if you contact us wirst 72 hours, that’s price for you is $500.
Please note that you’ll never restore your data without payment.

Do You Suspect Your Computer May Be Infected with ‘Jigsaw (Jigsaaw) ransomware’ & Other Threats? Scan Your Computer for Threats with SpyHunter

Spyhunter is a powerful malware remediation and protection tool designed to help provide users with in-depth system security analysis, detection and removal of a wide range of threats like Jigsaw (Jigsaaw) ransomware as well as a one-on-one tech support service.

For more information, read SpyHunter’s EULA, Threat Assessment Criteria, and Privacy Policy. The scanner you download here is free version and is able to scan your system for possible threat’s presence. however, it requires a 48 hour period to remove detected threats without any charge. if you want not to wait for that period, you will have to purchase its licensed version.

(Data Recovery Solution)

The first recommendation is to recover your encrypted data with backup files you have created. In case there is no backup available, try to restore your encrypted data with data recovery tool suggested here.

Recommended methods for Jigsaw (Jigsaaw) ransomware removal and restore encrypted files

Jigsaw (Jigsaaw) ransomware is very harmful crypto-malware designed to encrypt all types of files including photos, audios, videos, documents and other files, and make them inaccessible. After encryption process, it spreads the ransom note in each folder of your computer that claims the decryption is possible only when you use its data recovery service. We recommended you to please avoid paying demanded ransom money to them.

In that case, you need to remove Jigsaw (Jigsaaw) ransomware and all the related components from PCs immediately and then perform data recovery process. Here, we are discussing about both malware removal and data recovery method that could help you to solve your problem. Ransomware removal method will help to find the location of this nasty crypto-malware in your computer and remove them completely while data recovery method will help you to get back your damaged or locked files in your machine. Let’s go for the solution.

Remove Jigsaw (Jigsaaw) ransomware using “Safe Mode with Networking”

  • Restart your PCs and press “F8” function key multiple times you see the “Advance Boot Options” window
  • Select “Safe Mode with Networking” in the list
  • Now, log in to account with Jigsaw (Jigsaaw) ransomware infection
  • Open your internet browser and download the legitimate anti-malware software. You can download “SpyHunter” anti-malware software that has the ability to delete all types of malware or spyware from machine.
  • Update the anti-malware software and starts the “Full Scan” operation to remove all programs related to Jigsaw (Jigsaaw) ransomware from machine.

Remove Jigsaw (Jigsaaw) ransomware using “Safe Mode with Command Prompt” and “System Restore”

  • Restart your computer and press “F8” function key multiple times until “Windows Advance Options” menu appears

  • Select “Safe Mode with Command Prompt” option in the list

  • Now, type “cd restore” command in command Prompt and hit “Enter” key to execute it

  • After that, type “rstrui.exe” command in command line and hit “Enter” key
  • Once “rstrui.exe” command executed, “System Restore” window will appear
  • Click on “Next” button

  • Choose one of available “Restore Points” and click on “Next”

  • In the confirmation dialog box, click on “Yes” to start “System Restore” process

  • After restoring your computer to previous date, download/install and scan your computer with powerful anti-malware software to eliminate any remaining malicious programs related of Jigsaw (Jigsaaw) ransomware. You can download the powerful antivirus software via “download link” below

Download Spyhunter Anti-Malware Tool

Restore files encrypted by Jigsaw (Jigsaaw) ransomware using “Windows Previous Versions” feature

To restore individual files encrypted by Jigsaw (Jigsaaw) ransomware, follow the steps below:

  • To restore a file, right-click on it and go to “Properties”
  • Select the “Previous Versions” tab
  • If the relevant files has a “Restore Point”, select it and click on “Restore” button

Note: This method is only effective if “System Restore” function was enabled on your Windows operating System. On other hand, some ransomware variants like Jigsaw (Jigsaaw) ransomware are known to remove “Shadow Volume Copies” of the files. So, we can say that this method may not work for data recovery.

Restore files locked by Jigsaw (Jigsaaw) ransomware using “Shadow Explorer”

To restore files, you can use “Shadow Explorer” application. This application allows you to browse the “Shadow Copies” created by Windows OS Shadow Copy Service. “Shadow Explorer” helps if you are unable of access the “Shadow Copies” by default especially in “Windows Home Editions”. Note that “Shadow Copies” can directly be accessed only in Business Ultimate and Enterprise versions.

“Shadow Explorer” provides Volume Shadow copy service and other features including retrieve all the variants of files and folders available, allow to access through shadow copies and show available current copies.

Important Note: This data recovery application is designed to decrypt or recover your files from Shadow copies which is created by “Windows Volume Shadow Copies Service”. But when we talk about Jigsaw (Jigsaaw) ransomware or other harmful ransomware variants, it usually deletes “Shadow volume copies” and any other backup files using malicious tricks. So if System has already been infected with this type of ransomware virus, then you can’t access “Shadow Copies” using this software. Anyway, you can use “Shadow Explorer” if you want and please check if it works.

How to download/install and use “Shadow Explorer” on Windows PCs?

  • Click on “Download” button below to download the “Shadow Explorer” application

Download Shadow Explorer

  • Double-click on “Installer file” or “Downloaded ZIP file” to install this software
  • Once installed, open “Shadow Explorer” as Administrator

  • Now, from the drop down list you can select from one of the available point-in-time Shadow copies

  • You can right-click on any file or folder and export it
  • After that, choose a folder where the files from “Shadow Copies” are saved to

  • In case if a file or folder in the destination folder already exists, “Shadow Explorer” asks for the confirmation before overwriting. Check the box “Do not show this dialog again”, if you don’t want to show this again.
  • There is a button in the settings (File, Settings) to reset this decision

Recovery of files encrypted by Jigsaw (Jigsaaw) ransomware or similar ransomware

If you are unable to recover your lost files by using “System Restore”, “Windows Previous versions features” and “Shadow Explorer”, then you can go for another data recovery solution. As said earlier in most of the cases, ransomware variants like Jigsaw (Jigsaaw) ransomware are capable of deleting “Shadow volume copies” created by Windows OS by default. In this case, you can use “Stellar Data Recovery Software”. This powerful data recovery software is designed to recover all files encrypted by Jigsaw (Jigsaaw) ransomware.

“Stellar Data Recovery Software” is user-friendly software for Windows and Mac OS X based devices that features include RAID and Virtual drive recovery and repairing all types of corrupted files. It works with both non-bootable and encrypted drives. In simple word, we can say that this powerful data recover software does great job.

This powerful recovery software takes less time to recover files locked by Jigsaw (Jigsaaw) ransomware and support all known files type and custom types can be added with advanced options menu. “Stellar Data Recovery Software” recovers emails, photos, audios, videos, documents and etc from any storage media devices like hard drives, SSD, DVD, USB drives, and others

On other hand, it recovers crucial data from missing or deleted partitions of hard drive volume in just few steps. It generates a preview of search results during scan so you get to see all the recoverable files before recovery. This preview result appears on screen in “Tree-View” and deleted list formats.

How to download/install and use “Stellar Data Recovery Software” on Windows PCs?

  • Click on “Download” button below to download “Stellar Data Recovery Software” in your computer

Download Stellar Data Recovery Software

  • Double-click on “Installer file” to install the application
  • Once installed, open “Stellar Data Recovery Software”
  • Select type of data you want to recover. Option: All Data, Office Documents, Folders, Emails, Audios and Videos. And then click on “Next”

  • Now, select he folder location, drive or volume you want to scan for data and click on “Scan”

  • Wait for the completion. Once done, select the files and click on “Recover” button to save your recover files

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